Customer engagement
Agents trained to communicate clearly, manage enquiries and assist customers with account next steps.
OUR PEOPLE
Led with purpose.
Focused on progress.
Legal understanding, operational focus and a commitment to building opportunities for young professionals.
KT.
MANAGING DIRECTOR
Koketso Boipelo
Thupaatlase
Managing Director & Admitted Attorney
Our firm is led by an attorney of the High Court of South Africa with experience across litigation, commercial matters and public-sector engagements. KBT's leadership brings a legal and governance perspective to its debt recovery strategy.
BA Law & LLB — University of PretoriaAdmitted Attorney — High Court of South AfricaManaging Director — KBT Legal
OUR OPERATIONS
A team built for service.
Our operational model combines specialist functions to respond to different account needs.
Collections operations
Structured account management, outreach and escalation processes aligned to each mandate.
Legal coordination
Specialist handovers and review where an account requires formal legal assessment.