01 / MY ACCOUNT
View my account
Sign in through KBT's existing secure Swordfish debtor portal. Follow the identification steps shown on that service.
Open secure debtor portalYou'll leave this website for kbtdebtcollection.swordfish.co.zaFOR ACCOUNT HOLDERS
Your account.
Your next step.
A clear, secure way to check your account, explore payment options and reach our support team.
CHOOSE WHAT YOU NEED
Resolve it your way.
Continue to the appropriate service using the options below.
02 / PAYMENTS
Pay with Pay@
Use the personalised payment link you received, or continue to Pay@ with your unique payment reference.
Continue to Pay@You'll leave this website for payat.io03 / SUPPORT
Speak to our team
Need to clarify a balance, request a callback or ask about arrangements? Our team can help after verification.
Request a callbackOpens WhatsApp with a message ready to sendPAYMENT GUIDANCE
Before you pay,
check the details.
Pay@ is a separate payment provider. You should only proceed when the reference, biller and amount are consistent with your account or approved arrangement.
01
Locate your reference
Find your unique Pay@ reference or payment URL in an authorised KBT communication.
02
Continue to Pay@
Open your individual link, or use the Pay@ entry page if you have the relevant reference.
03
Review & pay
Confirm the account and payment details on Pay@ before selecting a payment method.
Your security matters. KBT will never ask you to enter a bank password or card PIN on this website. If a reference, account or payment request seems incorrect, contact us before paying.
ALREADY HAVE A PERSONALISED LINK?
Open your own
Pay@ payment link.
If KBT sent you a unique Pay@ payment URL, paste it here. The link is checked on your device and opens directly on Pay@. We do not collect or store it on this website.
COMMON QUESTIONS
We're here to make
things clearer.
If you're unsure about your account, please ask before taking action.
Email KBT supportHow do I check my account?
Use the secure Swordfish debtor portal and follow its identification and login steps. You may need your ID or business registration number, a client reference or a Swordfish reference.
Where do I find my Pay@ reference?
Use the unique Pay@ reference or personalised payment link provided in an authorised SMS, email or statement. If you cannot locate it, contact KBT for assistance after identity verification.
Can I pay on this website?
Payments are not processed by this website. Selecting Pay@ takes you to the external Pay@ service, where you should independently verify your account and payment details before paying.
What if I dispute an amount or need a settlement?
Contact KBT through the official number or email shown here. Any settlement arrangement is subject to applicable qualification and approval, and should be confirmed in writing.
Should I send my ID number through this website?
No. This public website does not collect ID numbers or bank information. Use the secure debtor portal for account access, and only disclose personal information through approved channels after verification.